Account Timezone
Section titled “Account Timezone”Configure your account’s timezone to ensure Due Date emails and automation rules operate according to your local time zone rather than the server’s UTC time.
Where to Set Your Timezone
Section titled “Where to Set Your Timezone”- Navigate to Account Settings → General (
/account/settings) - Find the Account Timezone dropdown
- Select your IANA timezone (e.g.,
America/Chicago,Europe/London) - Click Save
Only account owners can change the timezone setting.
What the Timezone Affects
Section titled “What the Timezone Affects”- Due Date Email Scheduling: Automation emails based on due dates (Overdue, Due, DueIn1Day, etc.) are calculated using your account’s timezone. The daily check runs at the correct local time for your region.
- Dashboard Overdue Display: On the tracking widget (proxy page), the due date status (
today,overdue,future) is determined using your account’s timezone.
What the Timezone Does Not Affect
Section titled “What the Timezone Does Not Affect”- Date Display: Order dates in the dashboard follow your browser’s local timezone, not the account timezone setting.
Timezone Format
Section titled “Timezone Format”The system uses IANA timezone names (e.g., America/Chicago, Asia/Tokyo). These are the standard identifiers used by operating systems and libraries. If no timezone is set, the account falls back to UTC.