Contact Support
Section titled “Contact Support”Reach out to the Stages support team via email for help with any issue.
How to contact us
Section titled “How to contact us”Send an email to support@getstages.com.
When emailing, please include:
- A clear description of the problem or question
- Steps you’ve already tried
- Your account ID and Shopify shop domain (e.g.,
shopname.myshopify.com) - Screenshots or error messages if applicable
Finding your account ID
Section titled “Finding your account ID”Your account ID is displayed on the Account Settings page at the top of the page, next to “Account Settings” (e.g., Account Settings · #1234).
Follow-up
Section titled “Follow-up”Reply to your existing email thread if you need to provide additional information or if the issue isn’t resolved.
Self-Service Options
Section titled “Self-Service Options”Before reaching out, check our Knowledge Base for answers to common questions and setup guides.